Privacy policy

Introduction

Fromagerie de Thoricourt is committed to ensuring that the collection and processing of your data complies with the General Data Protection Regulation (GDPR). This policy informs you of how we use the personal data you provide to us via fromagesdethoricourt.be.

Data controller

The data controller is:

Data collected and purposes

We only collect data strictly necessary for our online shop activity (Click & Collect):

• Order data: Name, email address and phone number.
• Purpose: Management, preparation and follow-up of your orders, as well as contact in case of changes to pickup times or stock shortages.
• Legal basis: Performance of contract (your order).

Retention period

Your data is retained for as long as necessary for the management of the commercial relationship (maximum 3 years after your last order for contact data, except for legal accounting obligations which require 7 years for invoices).

Data recipients

Your data is intended solely for internal use by Fromagerie de Thoricourt. It is never sold or transferred to third parties for commercial purposes. It is only shared with our technical service providers (hosting, order platform) in the strict scope of their respective missions.

Cookies

The site uses essential cookies for the functioning of the shop (shopping cart and user session). Without these cookies, the site cannot function properly. We do not use third-party advertising tracking cookies without your consent.

Security

We implement physical, technical and organizational security measures to protect your data against any unauthorized access, loss or alteration. Exchanges on our site are secured via an SSL certificate (HTTPS).

Your rights

In accordance with the GDPR, you have the following rights:

• Right of access and rectification.
• Right to erasure (« right to be forgotten »).
• Right to restriction of processing.
• Right to data portability.

To exercise these rights, you can contact us by email at info@fromagesdethoricourt.be.

If you believe your rights are not being respected, you can lodge a complaint with the Data Protection Authority (DPA).

Additional mentions

The site was developed by Rochez Justin (Just-in-code), whose headquarters is located in Belgium (VAT BE1001.169.860).